During this free event Mr. Pircer and Mr. Walker will walk you through the steps needed to bring VSM and VOC together during a Kaizen event.  You will see how the value of VOC data, along with all of the Process data you will collect can boost the effectiveness of your own Kaizen events.

This is a brown bag event and will be held at lunch time (eastern time zone) to minimize interruption to your busy day.

Dan Walker is an expert in facilitating "The Customer's Way" Voice Of Customer events with years of experience in coaching and mentoring teams in the practice of interviewing key individuals to gain insights into what they would like to buy from you.  It will make your business a more attractive alternative versus your competitors.

Mike Pircer is an expert in the process of Value Stream Mapping.  Over the last 6 years he has amassed a tremendous list of successes for his clients.  He will reveal how you can identify what your current business looks like and how to make significant improvements.

Enjoy your lunch while you learn!

You will receive an email the day before the event withlog in instructions.

Please note, the time of the event is based on the Eastern Time Zone.